Computer Support Services
A certified technician connects to your PC, finds the cause and fixes it while you watch — no driving, no waiting.
- Remote — anywhere
- You stay in control
- Fixed or money back
When your PC is slow, crashing or refusing to update, we diagnose it remotely and fix what is holding it back.
What we help with
- Slow start-up and general slowness
- Crashes, freezes and blue screens
- Failed or stuck Windows updates
- Disk space and drive health checks
- Tune-ups with CareMyPC PC Optimizer
How it works
Send a request or call us. A technician replies, and if remote access is needed you run a small tool and share a session ID. You see everything we do and can end the session at any time.
We find what slows you down — and fix it.
A technician connects, runs a full diagnosis, fixes each problem and checks the result with you.
- Diagnose
- Fix
- Verify
- Startup programsWaiting
- Disk healthWaiting
- DriversWaiting
- Windows UpdateWaiting
- Malware scanWaiting
- TemperatureWaiting
Connecting securely…
Results vary by PC — we always show you before and after.
The session is shown on your screen and you can end it at any time.
If your PC is acting up, we have seen it before.
- Slow or freezing PC
- Crashes & blue screens
- Failed Windows updates
- No sound or microphone
- Display & graphics issues
- Disk almost full
- Overheating & fan noise
- USB & device problems
Fixed in four simple steps
- 1
Tell us the problem
Chat, call or send a request — it takes two minutes.
- 2
Connect securely
Run our small remote tool and share the session ID.
- 3
We diagnose & fix
Watch every step live; end the session any time.
- 4
Done & follow-up
We confirm it works and send a summary by email.
Experts on your screen in minutes
Common questions
Is remote support safe?
Yes. The session only starts when you run the tool and share the code, you watch everything, and you can end it at any time.
What if the problem cannot be fixed remotely?
We tell you straight away and explain your options. If we cannot fix it, you do not pay for the session.
Which devices do you support?
Windows PCs and laptops, plus printers, email and accounts connected to them.
How fast can you help?
Usually the same day during support hours, Monday to Saturday.
Need help right now?
A technician can usually connect today. Start a chat or call us.
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